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Pioneer Challenge Refund Policy

Due to the nature of charitable donations, we are under no obligation to give refunds. Decisions on refunds will be at the discretion of the Rotary Club of Matilda Bay's management. Once you have donated to the Rotary Club of Matilda Bay, we cannot give refunds if you change your mind. For this reason we ask that you make your decision to donate to us carefully.
If you wish to apply for a refund, please submit your request by providing your full name, full mailing address and phone number to us in writing. Please include details of how you made the donation, the date and amount given and the circumstances justifying your request. Upon receipt we will review your application and respond as soon as practicable.
The Rotary Club of Matilda Bay is a non-profit charitable organisation and we reserve the right to deduct any bank or transaction charges for any refund to the donor.

 

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